{"id":68443,"date":"2020-11-24T13:59:22","date_gmt":"2020-11-24T11:59:22","guid":{"rendered":"https:\/\/www.richardvanhooijdonk.com\/blog\/?p=68443"},"modified":"2021-07-26T09:15:34","modified_gmt":"2021-07-26T07:15:34","slug":"the-contactless-workplace-smart-tech-solutions-take-us-into-the-future","status":"publish","type":"post","link":"https:\/\/blog.richardvanhooijdonk.com\/en\/the-contactless-workplace-smart-tech-solutions-take-us-into-the-future\/","title":{"rendered":"The contactless workplace: smart tech solutions take us into the future"},"content":{"rendered":"\n<ul class=\"bold-list wp-block-list\"><li>Immersive technologies enable more efficient employee training<\/li><li>Forget the paperless office \u2013 the touchless office is the next big thing<\/li><li>Virtual meetings are kicking off, saving time and increasing efficiency<\/li><li>Web-based collaboration tools help companies and employees embrace remote work models<\/li><li>Smart assistants for future-oriented enterprises<\/li><li>Intelligent workspaces help you work smarter, not harder<\/li><li>Touchless technology heralds the office of the future<\/li><li>Desktop-as-a-Service enables reliable and scalable working environments<\/li><li>Contactless workplaces are the digital ecosystems of tomorrow<\/li><\/ul>\n\n\n\n<p>The world is undergoing a massive tech-driven transformation, introducing changes in every aspect of our society. The ways we used to work and run our businesses are completely different from how we do things today. This is especially visible in the job market. Following emerging trends \u2013 like increased reliance on innovative technologies \u2013 the labour market has been experiencing some drastic changes as well. As a result of the fast-paced digitalisation and implementation of cutting-edge technologies, today\u2019s workforce has acquired vastly different education and training compared to the previous generation. At the same time, those who haven\u2019t been adequately educated or trained to meet the increased standards of the labour market will need to acquire a different set of skills to succeed.<\/p>\n\n\n\n<p>It\u2019s not just the repetitive tasks that are being automated. We see many roles, such as those of assistants and HR agents, increasingly being replaced by intelligent solutions. It\u2019s therefore critical to rethink our roles in this data-driven world and acquire new skills. With new working models and new technologies continuously emerging, the smart workplace will continuously measure our performance, improve our efficiency and creativity, and help our organisations grow.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Immersive technologies enable more efficient employee training<\/h2>\n\n\n\n<p>In the past, employee training was elaborate and time-consuming. It had to be well-planned out and assessment alone was not an easy task. Thanks to technological advancements, the training process has become faster and more efficient. Immersive technologies that include virtual reality (VR), augmented reality (AR), and extended reality (ER) are being adopted by an increasing number of employers. <a href=\"https:\/\/jobs4thefuture.medium.com\/how-immersive-learning-technology-is-transforming-workforce-training-and-driving-social-impact-9060ada6182b\">According to<\/a> JFFLabs, immersive training could help new hires boost their productivity by an impressive 50 per cent. And as a result of the increased implementation of AR and VR, the global immersive tech market, which includes virtual and augmented reality, could grow by 7.7 per cent by 2022, hitting $6,3 billion in revenues worldwide.&nbsp;<\/p>\n\n\n\n<p>STRIVR, a California-based information technology company that specialises in VR and customer experience, has developed a VR platform that allows companies to train their employees by immersing them in a virtual environment. It combines VR, learning theory, data science, and spatial design to offer various types of training, including soft skills enhancement, health and safety training, and operational efficiency training. Among other things, the company <a href=\"https:\/\/venturebeat.com\/2020\/03\/31\/strivr-raises-30-million-to-bring-vr-training-to-the-enterprise\/\">offers<\/a> pro services to \u201cget companies up and running with its software, including strategy and planning, content production, and on-site hardware configuration and management.\u201d And we can expect more companies to use immersive technology to create the workforce of tomorrow and gain a competitive advantage. Even the US Fire Administration (USFA), an entity of the US Department of Homeland Security\u2019s Federal Emergency Management Agency (FEMA), has recognised the value of virtual training, as it is safer than training on site. \u201cIf you are a training officer looking for a practical, safe alternative to dangerous live fire scenarios, take a look at virtual reality training,\u201d says a spokesperson for the USFA.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"BMW innovates employee training on safety with Immersive Learning with Strivr\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/5EAa3H8LP5k?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Forget the paperless office \u2013 the touchless office is the next big thing<\/h2>\n\n\n\n<p>Digitalisation has brought many changes in the way we conduct business. Those who remember offices with desks with piles of paperwork to be dealt with, now appreciate digital forms and intelligent software to quickly analyse data and generate actionable information you can pass on to your colleague or boss. Modern offices aren\u2019t just equipped with intelligent solutions, but with touchless technology as well. One way to create a touchless office is to implement control apps that reduce the number of touchpoints anywhere in the business complex or office.&nbsp;<\/p>\n\n\n\n<p>A recent solution from real estate company Cushman &amp; Wakeman, dubbed the \u2018Six Feet Office\u2019,&nbsp; <a href=\"https:\/\/allwork.space\/2020\/06\/forget-paperless-are-you-ready-for-the-touchless-office\/\">is<\/a> a concept to showcase how existing offices can be transformed into workspaces respecting social distance, without feeling like you\u2019re working in a cubicle. The company used its office space in Amsterdam to showcase the layout that <a href=\"https:\/\/www.salesforce.com\/blog\/six-feet-office-cushman-wakefield-work\/\">includes<\/a> \u201cthe use of large circles and other visual cues on the floors (similar to hospitals) to help ensure a separation of six feet between employees at all times\u201d. Given that the current situation requires the adherence to the social distancing measures, we\u2019ll probably see more and more companies adopting this approach. In the future, similar solutions will be implemented to help employees keep their working space safe during the corona crisis, whether at the office or at home.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Virtual meetings are kicking off, saving time and increasing efficiency<\/h2>\n\n\n\n<p>Remote work is one of many emerging trends, and by the look of things, it\u2019s here to stay. There are numerous reasons why people prefer working from home. For one, they don\u2019t have to spend hours commuting just to get to the office. And as we all know, traffic jams can take up to a couple of hours, depending on whether we live close to a business district or in a more remote area. Whichever the case may be \u2013 thanks to technology, organising and attending a work meeting has never been easier, and there are numerous platforms to choose from.&nbsp;<\/p>\n\n\n\n<p>Kirstin Ferguson, an&nbsp; Adjunct Professor at the QUT School of Business who also holds a PhD in leadership, <a href=\"https:\/\/www.forbes.com\/sites\/kirstinferguson\/?sh=5382e9b153fc\">agrees<\/a> that virtual meetings, compared to traditional meetings, are actually more productive and efficient.&nbsp; \u201cIf you have a well-run virtual meeting, your agenda will have been circulated ahead of time, pre-reading will have been done by attendees and the meeting will start and finish on time. Having virtual meeting \u2018rules\u2019 such as staying on mute when not talking, asking questions in the chat function or using the raised hand to indicate you want to speak, allocating time for breaks and having a Chair who keeps the discussion on track, will all mean an effective meeting where decisions are made and time is saved.\u201d While some aspects of work seemed to be working just fine a decade ago, today 94 per cent of businesses <a href=\"https:\/\/skillscouter.com\/video-conferencing-statistics\/\">use<\/a> video conferencing tools, which are proving to be far more productive. As much as 75 per cent of executives predict that virtual meetings will replace conference calls. And <a href=\"https:\/\/skillscouter.com\/video-conferencing-statistics\/\">given<\/a> that as much as 89 per cent of \u201cemployees state that video conferences reduce the time it takes to complete projects,\u201d this trend is set to grow in the future as well.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Web-based collaboration tools help companies and employees embrace the remote work model<\/h2>\n\n\n\n<p>Collaboration and transparency are the foundation of any successful company and in this digital era, businesses are offered a myriad of web-based tools that make this possible. In fact, The global team collaboration software market size was valued at $9.5 billion in 2019 and is expected to have grown at a compound annual growth rate (CAGR) of 12.7 per cent by 2027. By now, most companies have embraced the remote work model. To function at the highest level and manage virtual teams that work from home, companies need to choose a tool that ensures transparency, helps employees boost productivity, and facilitates collaboration. One such tool <a href=\"https:\/\/snacknation.com\/blog\/online-collaboration-tools\/\">has<\/a> been developed by San-Francisco-based Nectar. Their platform \u201ccreates a simple, standardised way for organisations to give out recognition, spot bonuses, awards and wellness challenges all within budget\u201d. And if you\u2019re working with international teams, Codepen might be for you, as this social development environment <a href=\"https:\/\/remote-how.com\/blog\/remote-tools-rising-stars\">allows <\/a>\u201cdevelopers to share their work, browse other developers\u2019 code and collaborate together.\u201d&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Intelligent assistants for future-oriented enterprises<\/h2>\n\n\n\n<p>From Alexa to Siri to Cortana, we\u2019ve been using chatbots for quite some time now. We can ask them to give us an update on the current news or weather, play music, and much more. We\u2019re also seeing businesses increasingly leveraging virtual assistant technologies. In fact, the latest estimates show that the global chatbot market <a href=\"https:\/\/www.alliedmarketresearch.com\/chatbot-market\">is expected<\/a> to reach $3,39 billion by 2027, growing at a compound annual growth rate (CAGR ) of 27.3 per cent.&nbsp; Some of the key factors fuelling this market include chatbot integration with social media and the need to improve the customer experience. As a result, we see many businesses adopting AI-assistants that can complete various tasks without any human assistance. And customers are more than satisfied with their services. For instance, field appraisers can now perform contact-free estimates. A chatbot for virtual appraisals <a href=\"https:\/\/chymebot.com\/blog\/how-chatbots-can-help-your-business-during-covid-19\/\">uses<\/a> photo-based estimations for faster and safer claims processing. Assessments are done quickly and effectively, \u201cwithout the need for a driver to go to the repair body shop or interact at close quarters with an appraiser in the field.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Intelligent workspaces help you work smarter, not harder<\/h2>\n\n\n\n<p>In many industries, the traditional 9-5 job is increasingly becoming a thing of the past, and so is the office cubicle. A recent study <a href=\"https:\/\/4sightcomms.com\/smart-workspaces-work-smarter-not-harder\/\">shows<\/a> that as much as 51 per cent of employees would appreciate it if their companies would offer more flexible work options, such as telecommuting and the option to work outside conventional business hours. To cater to the millennial workforce, organisations should, as Gartner <a href=\"https:\/\/4sightcomms.com\/smart-workspaces-work-smarter-not-harder\/\">suggests<\/a>, \u201clet workers choose their own style of work as this will increase retention rates by more than 10 percent.&#8221; This entails making their workspace truly intelligent, equipped with cutting-edge technologies for various platforms, smart assistants, and tools that promote collaboration. Even architects are aware of the new trend. &#8220;Office desks have shrunk over the years, from 1.8-metre to 1.6-metre, to now 1.4-metre and less, but I think we\u2019ll see a reversal of that, as people won\u2019t want to sit so close together,\u201d <a href=\"https:\/\/www.weforum.org\/agenda\/2020\/04\/covid19-coronavirus-change-office-work-homeworking-remote-design\/\">notes<\/a> Arjun Kaicker, who heads up analytics and insights at Zaha Hadid Architects (ZHA).<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Touchless technology heralds the office of the future<\/h2>\n\n\n\n<p>The Internet of Things (IoT) and smart technology have already changed the way we run our offices and perform at work. But to be even more productive and efficient, as well as adhere to social distancing guidelines, we will need more intelligent solutions \u2013 such as contactless technology. \u201cWe\u2019ll need to reconfigure offices so they become the home for collaboration,\u201d <a href=\"http:\/\/emag.archiexpo.com\/smart-office-a-post-pandemic-evolution-for-workspaces\/\">emphasises<\/a> Matthew Marson, head of smart places at management and advisory services firm WSP Global. \u201cIf we\u2019re taking fewer trips to the office and those trips are for collaboration purposes only, then we\u2019ll need better space management.\u201d Increasing numbers of companies have started implementing contactless technologies. Zaha Hadid Architects\u2019 new headquarters for the Bee\u2019ah waste management company in Sharjah, UAE, for instance, <a href=\"https:\/\/www.weforum.org\/agenda\/2020\/04\/covid19-coronavirus-change-office-work-homeworking-remote-design\/\">is an<\/a> excellent example of the smart and contactless workspace of the future. The building boasts \u2018contactless pathways\u2019 where employees don\u2019t need to touch anything as doors are equipped with motion sensors and facial recognition technology. A lift and even a coffee can be ordered in advance, using a smartphone.<\/p>\n\n\n\n<figure class=\"wp-block-embed is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"Xerox\u00ae Workplace Mobile App: The touchless office starts here\" width=\"800\" height=\"450\" src=\"https:\/\/www.youtube.com\/embed\/cSI_2jDdJF4?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Desktop-as-a-Service enables reliable and scalable working environments<\/h2>\n\n\n\n<p>It\u2019s <a href=\"https:\/\/ec.europa.eu\/jrc\/sites\/jrcsh\/files\/jrc120945_policy_brief_-_covid_and_telework_final.pdf\">estimated<\/a> that close to 40 per cent of workers in the EU work from home. And we\u2019re certain that this number will only become higher. Companies have realised that remote work allows them to get the best hires, regardless of their location, and employees have learned to appreciate that they don\u2019t have to waste time or money on commutes. A Desktop as a Service (DaaS) infrastructure <a href=\"https:\/\/home.kpmg\/lu\/en\/home\/insights\/2020\/05\/desktop-as-a-service-daas-homeworking-secure-remote-access-luxembourg.html\">enables<\/a> all employees the use of a virtual desktop and eliminates costs spent on new hardware. It allows the introduction of \u201cmore devices without increasing the security risks as no data is copied to end-point devices\u201d.&nbsp;<\/p>\n\n\n\n<p>Morris Tabush, President of the Tabush Group, a VDI provider for small to midsize businesses, <a href=\"https:\/\/www.idginsiderpro.com\/article\/3565755\/desktop-as-a-service-will-you-soon-be-running-your-desktop-from-the-cloud.html\">has already rolled ou<\/a>t its own DaaS platform that supersedes local computers in terms of speed. \u201cWe build and run our own DaaS platform called Boxtop. We have our own cloud infrastructure and use VMWare Horizon View as the main ingredient to manage and deliver full persistent Windows desktops (Server 2016 in \u2018desktop mode\u2019). We don\u2019t use any public cloud resources. Our goal from the beginning was to make our DaaS platform look and feel as fast or faster than a local PC, so people didn\u2019t feel the lag of cloud, Remote Desktop Protocol (RDP), or LogMeIn, or the typical pains of a traditional Citrix session.&#8221;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Cloud-based tools help build the future<\/h2>\n\n\n\n<p>The number of companies whose staff&nbsp; members are working from home <a href=\"https:\/\/www.eae.es\/en\/news\/eae-news\/due-covid-19-number-companies-staff-working-home-has-risen-88-compared-4-health-crisis\">has risen<\/a> to a staggering 88 per cent.&nbsp; In fact, as much as 90 per cent of remote workers <a href=\"https:\/\/blog.vantagecircle.com\/remote-workers-biggest-asset\/\">plan<\/a> on working remotely in the post-pandemic world. To make the best of remote work as the new standard, there are numerous cloud-based tools to help workers and companies streamline their workloads. Some of the many benefits of cloud computing <a href=\"https:\/\/www.businessnewsdaily.com\/4427-cloud-computing-small-business.html\">include<\/a> easy access to information, the ability to enable multiple users to work on the same digital file, tools can be used anywhere you feel comfortable working, it keeps your data in one place, and it\u2019s cost-efficient. Although cloud service providers implement the best security standards, storing data and important files on external service providers also makes you vulnerable to risks, especially when it comes to sensitive data. It\u2019s important to carefully weigh all the risk scenarios and make sure you take steps to ensure your data is safe at all times.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Contactless workplaces are the digital ecosystems of tomorrow<\/h2>\n\n\n\n<p>Digital technology transforms almost every aspect of our lives, and the same is happening to our workplaces. The office of the future will be vastly different from what we are used to today. Everything we do will be quantifiable \u2013 and quantified! \u2013&nbsp; and smart technologies and wearables will all be part of data-driven digital ecosystems of the future. The remote work trend that saw incredible acceleration during the pandemic will undoubtedly be here to stay, even long after the corona crisis subsides. Thanks to technology we\u2019re now more connected than ever, and with ever more intelligent solutions at our fingertips, there\u2019s no doubt that the tech-powered workforce of tomorrow will help organisations and companies thrive well into the future.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Immersive technologies enable more efficient employee training Forget the paperless office \u2013 the touchless office is the next big thing Virtual meetings are kicking off, saving time and increasing efficiency Web-based collaboration tools help companies and employees embrace remote work models Smart assistants for future-oriented enterprises Intelligent workspaces help you work smarter, not harder Touchless [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":68446,"parent":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","footnotes":""},"categories":[5374],"tags":[5416,5417,5418],"article-type":[],"trends":[],"class_list":["post-68443","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-work","tag-cloud-tools","tag-touchless-technology","tag-virtual-meetings"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>The contactless workplace: office of the future?<\/title>\n<meta name=\"description\" content=\"The office of the future is quantified, with intelligent technological solutions ensuring that we develop new skills and optimise our performance. &amp;#x2705\" \/>\n<meta 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